Four Things That Make a “Good” Administrative Professional into a “Great” One

[excerpted from The Effective Admin Newsletter by Karen Porter] What differentiates a “good” administrative professional from a “great” administrative professional is not easily defined. Initially, one might think this definition is best left up to each administrative professional’s employer. However, if you

Posted in Career Management Skills Tagged with:

How to Make Your Administrative Professional Business Relationship With the Person You Support a More Successful One

[excerpted from The Effective Admin Newsletter by Karen Porter] Did you ever see a business relationship between a manager or executive and his assistant that seemed to run as efficiently as the minute and second hands on the clock on your wall?

Posted in Manager/Executive Support Skills Tagged with:

The Difference Between Qualitative Goals and Quantitative Goals: One can Say You’re A “Good” Admin; the Other can Prove it!

[excerpted from The Effective Admin Newsletter by Karen Porter] Knowing the difference between quantitative goals and metrics and qualitative goals and metrics can help you set clearer performance goals at work in your administrative professional role and job. A quantitative

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Communicating What You Do as an Administrative Assistant or Executive Assistant

[excerpted from the book Communication Strategies for Administrative Professionals by Karen Porter] Administrative Assistants and Executive Assistants: I know you’re more than “just the admin.” I also believe you’re more than “the glue that holds your office together.” Read what

Posted in Interpersonal and Communication Skills Tagged with:

Dealing With Difficult People in Your Administrative Professional Role

[excerpted from The Effective Admin Newsletter by Karen Porter] Ask administrative professionals what one of their favorite parts of the job is and they’ll say working with and meeting such a variety of people. Ask administrative professionals about a challenge in their

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How to Effectively Support Multiple Managers and Executives

[excerpted from The Effective Admin Newsletter by Karen Porter] If you are an assistant who has been assigned as a direct report to multiple managers or executives, then you know this is no easy assignment. Perhaps you think it’s sometimes difficult keeping

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Why Some Managers or Executives Won’t, or Can’t, Let Go of Tasks and Delegate Them to Their Administrative and Executive Assistants and What to do About it

[excerpted from The Effective Admin Newsletter by Karen Porter] There are many administrative professionals who believe they are underutilized. They may be busy (or not), but they believe their abilities are not being fully utilized in their roles. Are you

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The Skill Administrative Professionals Need to Communicate Strategically

[excerpted from the book Communication Strategies for Administrative Professionals by Karen Porter] There is one skill in particular I advise administrative professionals to learn and/or improve in order to communicate strategically in their jobs, roles, and careers. Do you know

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How to Decide on Topics for Your Professional Development as an Administrative Assistant or Executive Assistant

What topic should you pursue for professional development as an administrative assistant or executive assistant? The answer is often in the questions you informally pose to me as well as post in online administrative assistant group discussion forums, and that

Posted in Professional Development and Training

Do You Invest in Your Own Professional Development?

Are you an administrative assistant or executive assistant who invests in your own professional development? Or not? Answer the two questions below: What percentage of your income do you invest back in yourself each year for educational and career advancement

Posted in Professional Development and Training